Customer Service Representative

  • Full Time
  • Madison

Midwest Refrigerated Madison

Organization: Midwest Refrigerated Services, a growing family owned refrigerated trucking, logistics, and cold storage company, is seeking a full-time Customer Service Representative in our Shipping/Receiving office in our Madison/McFarland location.

Wage:                                  $15.00/hour

Hours:                                  11am – 7:30pm

Schedule:                             Monday – Friday


  • Affordable health, dental insurance
  • Company paid Life insurance and disability (short-term and long-term)
  • Company paid Employee Assistance Program
  • 401 (K) plan with generous company match
  • Paid vacation and PTO
  • Paid holidays
  • Flexible Spending Account
  • Employee Referral Bonus Program

Duties include:

  • Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
  • Prepare unloading tally’s for warehouse to receive
  • Close out drivers; add arrival and depart times in CAM
  • Close outbound shipments & send all BOL’s to customer
  • Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
  • Answer phones; schedule appointments
  • Activate/inactivate lot codes
  • Adjust receiving tickets for the dock
  • Additional office duties as needed


  • Previous office experience preferred
  • Knowledge of Microsoft Office (Word, Excel) preferred
  • Some travel between two warehouses which are 2 miles apart will be required

No applications or phone calls will be accepted at the facility. We encourage Veterans to apply. 

We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc, is an Equal Opportunity Employer.